Lessons from One Week | One Tool – Part 1, Project Management

Three days into One Week | One Tool, I’m beginning to see that one of the nice things about running an NEH Summer Institute as a practicum rather than a classroom is that the organizers learn as much as the participants. For me, this week has reinforced and clarified an important set of related lessons about decision making, leadership, and team building in digital humanities. (I’ve learned some other lessons as well, and I’ll talk about those in subsequent posts over the course of the week.) As you can imagine, things are a little busy around here, so here they are in short.

  1. Snap decisions are good. When faced with a choice between A and B, it often pays simply to pick one and move on. It’s tempting to think that hours of study and deliberation will yield the “right” answer. But the truth is most project management questions don’t have right answers. Furthermore, no amount of research will insure that everyone will be happy with your decision. At the end of the day, some of your stakeholders or team members are going to be disappointed with your decision, and time spent purely in hopes that you can satisfy everyone is time wasted. Finally, no matter how much prior study and deliberation, decisions are always and inevitably made in the moment. Put another way, the moment of decision always involves a snap judgment. You’ll never know if the decision you’ve made is a good one until after you’ve made it. Bottom line: when faced with tight deadlines, do just enough research to understand the consequences of A or B, pick one, and then deal with those consequences.
  2. Leadership is momentum-making. It may seem obvious, but the job of a leader is to move people forward. To keep people with you have to be constantly in motion. This is the importance of snap decisions. People will forgive a leader a bad decision. They can’t forgive indecision. Like a ship, leaders create a wake that pulls people along. If you stop, they will drift away.
  3. Collaboration is shared doing. We tend to think of collaboration as shared decision making. But more important is shared accomplishment. Consensus on a project is certainly important, but strong collaborations aren’t forged in talking, they’re forged in working. As noted above, one or more team members will always be unhappy with every decision that’s made on a project . Trying to understand and accommodate their concerns will help mend any hurt feelings or disappointments, but what’s really going to bring them back into the fold is getting down to work on the task they had previously opposed. Getting people to invest some time in a decision they opposed initially is the quickest way to help them see its merits and reengage their coworkers. Helping them contribute to the team is the best way to make them feel valuable and valued again.

More to come. #oneweek #buildsomething