Looks Like the Internet: Digital Humanities and Cultural Heritage Projects Succeed When They Look Like the Network

A rough transcript of my talk at the 2013 ACRL/NY Symposium last week. The symposium’s theme was “The Library as Knowledge Laboratory.” Many thanks to Anice Mills and the entire program committee for inviting me to such an engaging event.

cat When Bill Gates and Paul Allen set out in 1975 to put “a computer on every desk and in every home, all running Microsoft software” it was absurdly audacious. Not only were the two practically teenagers. Practically no one owned a computer. When Tim Berners-Lee called the protocols he proposed primarily for internal sharing of research documents among his laboratory colleagues at CERN “the World Wide Web,” it was equally audacious. Berners-Lee was just one of hundreds of physicists working in relative anonymity in the laboratory. His supervisor approved his proposal, allowing him six months to work on the idea with the brief handwritten comment, “vague, but exciting.”

In hindsight, we now know that both projects proved their audacious claims. More or less every desk and every home now has a computer, more or less all of them running some kind of Microsoft software. The World Wide Web is indeed a world-wide web. But what is it that these visionaries saw that their contemporaries didn’t? Both Gates and Allen and Berners-Lee saw the potential of distributed systems.

In stark contrast to the model of mainframe computing dominant at the time, Gates and Allen (and a few peers such as Steve Jobs and Steve Wozniak and other members of the Homebrew Computing Club) saw that computing would achieve its greatest reach if computing power were placed in the hands of users. They saw that the personal computer, by moving computing power from the center (the mainframe) to the nodes (the end user terminal) of the system, would kick-start a virtuous cycle of experimentation and innovation that would ultimately lead to everyone owning a computer.

Tim Berners-Lee saw (as indeed did his predecessors who built the Internet atop which the Web sits) that placing content creation, linking, indexing, and other application-specific functions at the fringes of the network and allowing the network simply to handle data transfers, would enable greater ease of information sharing, a flourishing of connections between and among users and their documents, and thus a free-flowing of creativity. This distributed system of Internet+Web was in stark contrast to the centralized, managed computer networks that dominated the 1980s and early 1990s, networks like Compuserve and Prodigy, which managed all content and functional applications from their central servers.

This design principle, called the “end-to-end principle,” states that most features of a network should be left to users to invent and implement, that the network should be as simple as possible, and that complexity should be developed at its end points not at its core. That the network should be dumb and the terminals should be smart. This is precisely how the Internet works. The Internet itself doesn’t care whether the data being transmitted is a sophisticated Flash interactive or a plain text document. The complexity of Flash is handled at the end points and the Internet just transmits the data.

480px-Internet_map_1024 In my experience digital cultural heritage and digital humanities projects function best when they adhere to this design principle, technically, structurally, and administratively. Digital cultural heritage and digital humanities projects work best when content is created and functional applications are designed, that is, when the real work is performed at the nodes and when the management functions of the system are limited to establishing communication protocols and keeping open the pathways along which work can take place, along which ideas, content, collections, and code can flow. That is, digital cultural heritage and digital humanities projects work best when they are structured like the Internet itself, the very network upon which they operate and thrive. The success of THATCamp in recent years demonstrates the truth of this proposition.

Begun in 2008 by my colleagues and I at the Roy Rosenzweig Center for History and New Media as an unfunded gathering of digitally-minded humanities scholars, students, librarians, museum professionals, and others, THATCamp has in five years grown to more than 100 events in 20 countries around the globe.

How did we do this? Well, we didn’t really do it at all. Shortly after the second THATCamp event in 2009, one of the attendees, Ben Brumfield, asked if he could reproduce the gathering and use the name with colleagues attending the Society of American Archivists meeting in Austin. Shortly after that, other attendees organized THATCamp Pacific Northwest and THATCamp Southern California. By early-2010 THATCamp seemed to be “going viral” and we worked with the Mellon Foundation to secure funding to help coordinate what was now something of a movement.

But that money wasn’t directed at funding individual THATCamps or organizing them from CHNM. Mellon funding for THATCamp paid for information, documentation, and a “coordinator,” Amanda French, who would be available to answer questions and make connections between THATCamp organizers. To this day, each THATCamp remains independently organized, planned, funded, and carried out. The functional application of THATCamp takes place completely at the nodes. All that’s provided centrally at CHNM are the protocols—the branding, the groundrules, the architecture, the governance, and some advice—by which these local applications can perform smoothly and connect to one another to form a broader THATCamp community.

As I see it, looking and acting like the Internet—adopting and adapting its network architecture to structure our own work—gives us the best chance of succeeding as digital humanists and librarians. What does this mean for the future? Well, I’m at once hopeful and fearful for the future.

On the side of fear, I see much of the thrust of new technology today to be pointing in the opposite direction, towards a re-aggregation of innovation from the nodes to the center, centers dominated by proprietary interests. This is best represented by the App Store, which answers first and foremost to the priorities of Apple, but also by “apps” themselves, which centralize users’ interactions within wall-gardens not dissimilar to those built by Compuserve and Prodigy in the pre-aeb era. The Facebook App is designed to keep you in Facebook. Cloud computing is a more complicated case, but it too removes much of the computing power that in the PC era used to be located at the nodes to a central “cloud.”

On the other hand, on the side of hope, are developments coming out of this very community, developments like the the Digital Public Library of America, which is structured very much according to the end-to-end principle. DPLA executive director, Dan Cohen, has described DPLA’s content aggregation model as ponds feeding lakes feeding an ocean.

As cultural heritage professionals, it is our duty to empower end users—or as I like to call them, “people.” Doing this means keeping our efforts, regardless of which direction the latest trends in mobile and cloud computing seem to point, looking like the Internet.

[Image credits: Flickr user didbygraham and Wikipedia.]

E-Book Readers: Parables of Closed and Open

During a discussion of e-book readers on a recent episode of Digital Campus, I made a comparison between Amazon’s Kindle and Apple’s iPod which I think more or less holds up. Just as Apple revolutionized a fragmented, immature digital music player market in the early 2000s with an elegant, intuitive new device (the iPod) and a seamless, integrated, but closed interface for using it (iTunes)—and in doing so managed very nearly to corner that market—so too did Amazon hope to corner an otherwise stale e-book market with the introduction last year of its slick, integrated, but closed Kindle device and wireless bookstore. No doubt Amazon would be more than happy with the eighty percent of the e-book market that Apple now enjoys of the digital music player market.

In recent months, however, there have been a slew of announcements that seem to suggest that Amazon will not be able to get the same kind of jump on the e-book market that Apple got on the digital music market. Several weeks ago, Sony announced that it was revamping its longstanding line of e-book readers with built-in wifi (one of the big selling points of the Kindle) and support for the open EPUB standard (which allows it to display Google Books). Now it appears that Barnes & Noble is entering the market with its own e-book reader, and in more recent news, that its device will run on the open source Android mobile operating platform.

If these entries into the e-book market are successful, it may foretell of a more open future for e-books than has befallen digital music. It would also suggest that the iPod model of a closed, end-to-end user experience isn’t the future of computing, handheld or otherwise. Indeed, as successful and transformative as it is, Apple’s iPhone hasn’t been able to achieve the kind of dominance of the “superphone” market that the iPod did of the music player market, something borne out by a recent report by Gartner, which has Nokia’s Symbian and Android in first and second place by number of handsets by 2012 with more than fifty percent market share. This story of a relatively open hardware and operating system combination winning out over a more closed, more controlled platform is the same one that played out two decades ago when the combination of the PC and Windows won out over the Mac for leadership of the personal computing market. If Sony, Barnes & Noble, and other late entrants into the e-book game finish first, it will have shown the end-to-end iPod experience to be the exception rather than the rule, much to Amazon’s disappointment I’m sure.

History in Screenshots

One of the things I keep stumbling upon are amateur software histories told through series of screenshots. Here are a couple examples. The first is a slideshow from ZDNet—which strictly speaking isn’t an amateur publication at all, although as far as history is concerned I think it’s close enough—that provides a look back at Windows boot screens from 1.01 to Vista. The second is more clearly an amateur effort, which bills itself “A Visual Browser History, from Netscape 4 to Mozilla Firefox”. Presented by Andrew Turnbull, a student at West Virginia University, this second entry is undoubtedly the more ambitious of the two, providing extended commentary on more than fifty screenshots and rare looks at such forgotten Mozilla milestones as the release of Phoenix 0.1, the original Firefox.

Tags Over Time

There’s a new trend in online amateur history that digital history scholars would do well to notice. A few months ago I pointed to Yahoo’s Taglines, a Flash visualization of the changing use of Flickr tags over a 16 month period from June 2004 to September 2005. More recently Chirag Mehta, an IT manager living in Florida, developed an open source application to do the same thing with any body of machine readable text. According to Mehta’s website, Tagline Generator is “a simple PHP codebase that lets you generate chronological tag clouds from simple text data sources without manually tagging the data entries.” Mehta’s demonstration piece, the US Presidential Speeches Tag Cloud, got a lot of traction on Digg a few weeks ago. Now Todd Bishop, author of the Seattle Post-Intelligencer’s Microsoft Blog, has applied Metha’s code to a body of speeches, articles, and emails written by Bill Gates, Steve Ballmer, and other key figures at Microsoft over the past 30 years.

Obviously this technology could be extended to other bodies of digital historical text. For example, I can imagine mapping the frequency of terms such as “victim” “terrorist” “Osama” “sad” and “angry” in personal narratives contributed to CHNM’s September 11 Digital Archive between, say, September 2001 and September 2003 as memories faded and events such as the wars in Afganistan and Iraq intervened. Maybe Dan will find time to give it a go as he did with his awesome map of what American’s did on 9/11.